SHIPPING POLICY

At WITH U BEAUTY, we strive to ensure that your order reaches you safely and as quickly as possible. Please read our Shipping Policy carefully before placing your order.

Shipping Locations

We currently ship across most serviceable pin codes within India.

At this time, we do not offer international shipping.

If your location is not serviceable by our courier partners, we will notify you and process a full refund for any prepaid order.

Order Processing

Orders are processed from Monday to Saturday, excluding public holidays.

Most orders are dispatched within 2–4 business days after they are successfully placed.

During new product launches, festive seasons, promotional events, or periods of high order volume, dispatch timelines may be slightly longer.

Delivery Timelines

Estimated delivery timelines after dispatch are:

• Metro Cities: 2–5 business days

• Other Cities & Towns: 4–7 business days

• Remote Locations: Delivery may require additional time.

Delivery timelines are estimates only and are not guaranteed.

Delays may occur due to factors beyond our reasonable control, including adverse weather conditions, public holidays, courier network delays, natural disasters, government restrictions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any promotional offers such as free shipping will be clearly mentioned on our website during the applicable promotional period.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation along with your tracking details via email and/or SMS/WhatsApp, depending on the contact information provided at checkout.

If you do not receive your tracking details within the expected dispatch timeline, please contact our customer support team.

Shipping Address & Contact Information

Please ensure that your shipping address, contact number, and email address are accurate before placing your order.

Once an order has been placed, changes to the shipping address or contact details cannot be guaranteed, as we begin processing orders promptly.

If your order has not yet been packed or dispatched, you may contact us immediately at support@withubeauty.in. While we will do our best to accommodate your request, modifications cannot be assured.

Order Cancellation

Once an order has been successfully placed, we begin processing it as quickly as possible. Therefore, cancellation requests cannot be guaranteed.

If your order has not yet been packed or dispatched, you may email us at support@withubeauty.in with your cancellation request. We will review your request and, at our sole discretion, may approve the cancellation.

Once an order has been packed or dispatched, it cannot be cancelled.

If a cancellation request is approved, refunds for prepaid orders will be initiated to the original payment method within 5–7 business days.

Failed Delivery Attempts

Our courier partners typically make multiple delivery attempts.

If delivery cannot be completed due to reasons such as:

• Incorrect or incomplete shipping address

• Recipient unavailable

• Failure to answer courier calls

• Refusal to accept the order

the shipment may be returned to our warehouse.

Additional shipping charges may apply if the customer requests re-dispatch of the returned order.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

WITH U BEAUTY is not responsible for delivery delays, failed deliveries, or additional shipping costs arising from incorrect or incomplete shipping details provided during checkout.

Lost Shipments

In the unlikely event that your shipment is confirmed as lost in transit by our courier partner, we will investigate the matter and, upon confirmation, arrange either:

• A replacement of the same product (subject to stock availability), or

• A full refund for the affected order.

Reverse Pickup

For eligible return requests approved under our Return & Refund Policy, reverse pickup services are available in many serviceable pin codes.

Where reverse pickup is unavailable, customers may be requested to self-ship the product using a reliable courier service with tracking.

Reasonable courier charges may be reimbursed upon approval of the return request.

For complete details regarding return eligibility, refunds, and exchanges, please refer to our Return & Refund Policy.

Consumer Rights

Nothing in this Shipping Policy limits or excludes any rights available to consumers under applicable Indian consumer protection laws.

Need Help?

If you have any questions regarding shipping or your order, please contact us.

WITH U BEAUTY

Email: support@withubeauty.in

Customer Support Hours:

Monday – Saturday

10:00 AM – 6:00 PM IST